1. Information We Collect

When you use Bartaman Digital, we may collect the following types of information:

a. Personal Information

  • Full name

  • Email address

  • Mobile number

  • Billing address

  • Identity verification details (when required)

b. Transaction & Payment Information

  • Payment method (e.g., credit/debit card, UPI, wallet)

  • Transaction details and history

  • Booking preferences

Note: We do not store sensitive payment details like card numbers or CVV. These are processed securely through authorized payment gateways.

c. Technical & Usage Data

  • IP address

  • Device type and browser information

  • App usage statistics and crash logs

  • Location data (with permission)


2. How We Use Your Information

Your data is used to:

  • Facilitate ticket bookings and process payments

  • Send booking confirmations, updates, and reminders

  • Respond to customer support queries

  • Improve our services, user interface, and customer experience

  • Detect and prevent fraud or unauthorized transactions

  • Comply with legal obligations and enforce terms of service


3. Sharing of Information

We do not sell your data to third parties. However, we may share your data under the following circumstances:

  • With event organizers or service providers to fulfill your booking

  • With payment gateway partners for secure transaction processing

  • With law enforcement or regulatory bodies, when legally required

  • With technical service providers (cloud hosting, analytics, etc.) under strict confidentiality


4. Data Security

We implement industry-standard security practices, including:

  • SSL encryption

  • Access controls

  • Regular vulnerability assessments
    Despite our best efforts, no system is 100% secure. Users are encouraged to maintain their account credentials confidentially.


5. Cookies & Tracking Technologies

Bartaman Digital uses cookies and similar tools to:

  • Keep you logged in

  • Track site/app performance

  • Analyze user behavior for improvement

You can manage or disable cookies via your browser settings.


6. Your Rights

You have the right to:

  • Access and review your data

  • Request correction or deletion of inaccurate or outdated data

  • Withdraw consent where applicable

  • Complain to the relevant data protection authority

For such requests, contact us at: info@bartamanpatrika.com


7. Data Retention

We retain your data only as long as necessary:

  • To fulfill your bookings and provide services

  • For legal, accounting, or regulatory compliance

  • Or until you request deletion of your data (subject to applicable laws)


8. Children’s Privacy

Bartaman Digital is not intended for users under the age of 18. We do not knowingly collect data from minors. If you believe a child has provided us with personal information, please contact us immediately.


9. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with a revised “Last Updated” date. Continued use of Bartaman Digital after changes constitutes your acceptance of the updated policy.


10. Contact Us

If you have questions about this Privacy Policy or your data rights, please contact:

📧 Email: info@bartamanpatrika.com
📞 Customer Care+91 33 2251 3292 / 93
🏢 Address: Bartaman Private Limited, 

6, J.B.S. Haldane Avenue,
Kolkata 700 105, India.

We may use cookies or any other tracking technologies when you visit our website, including any other media form, mobile website, or mobile application related or connected to help customize the Site and improve your experience. learn more

Allow